PRIVACY POLICY

Last updated: 08/06/2025

This Privacy Policy describes how CoolChick, collects, uses, stores, and protects the personal data of users who visit our website and/or purchase our products.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Polish data protection laws.

The data controller responsible for your personal data is:

Firma Arth&Co. Pierluca Arena. Registered in Poland do rejestru przedsiębiorców Krajowego Rejestru Sądowego (KRS) with the NIP PL5213917498.

trading as: Coolchick
Registered Address: Ul. Optymistów 4, 04-965 Warszawa
Email: info@coolchick.pl

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We may collect and process the following categories of personal data:

• Identity Data: first name, last name

• Contact Data: email address, phone number, shipping and billing address

• Payment Data: payment details (e.g., credit card, PayPal – processed via third-party providers)

• Technical Data: IP address, browser type, pages visited, time spent on the site, cookies

• Communication Data: messages sent through contact forms or via email

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We collect and process your personal data for the following purposes:

• To process and deliver orders

• To communicate regarding purchases, accounts, or customer support

• To respond to inquiries or service requests

• To send promotional communications (only with your consent)

• To comply with legal and fiscal obligations

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The processing of your personal data is based on one or more of the following legal grounds:

• Performance of a contract (order fulfillment)

• Compliance with a legal obligation (tax records)

• Consent (email marketing)

• Legitimate interest (fraud prevention, website analytics)

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We retain your personal data only for as long as necessary for the purposes described above or as required by law. For example:

• Order data is stored for at least (5 years) for tax and accounting compliance

• Marketing consent can be withdrawn at any time

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We do not sell your personal data. We may share your information with trusted third parties for the following reasons:

• Payment processors (PayPal, Stripe)

• Delivery services (courier companies)

• IT service providers for website maintenance

• Legal or regulatory authorities when required by law

All third parties are obligated to process your data in compliance with GDPR.

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Your personal data is generally processed within the European Economic Area (EEA). If we ever need to transfer your data outside the EEA, it will be protected through standard contractual clauses or other legal mechanisms approved under GDPR.

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Our website uses cookies to improve your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

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We reserve the right to update this Privacy Policy from time to time. Changes will be published on this page with a revised “Last updated” date. We encourage you to review it regularly.

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